Privacy Policy
Your privacy is important to us. This policy explains how Astatecs Inc. collects, uses, and protects your personal information.
1. Introduction
Astatecs Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
This policy applies to all information collected through our website, mobile applications, and related services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our Services after any modifications indicates your acceptance of the updated policy.
Our Commitment
We believe in transparency and want you to understand exactly how your personal information is handled. If you have any questions about this Privacy Policy, please don't hesitate to contact us.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or create a profile
- Subscribe to our newsletter or mailing lists
- Request information about our services
- Participate in surveys, contests, or promotions
- Contact us through forms, email, or phone
- Make purchases or transactions
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username, password)
- Payment information (credit card details, billing address)
- Communication preferences
- Professional information (job title, company, industry)
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website addresses
- Click patterns and navigation paths
- Device identifiers and technical specifications
Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to enhance your browsing experience. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve our website functionality
- Measure the effectiveness of our marketing campaigns
3. How We Use Your Information
Service Provision and Support
We use your information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Provide personalized content and recommendations
- Facilitate communication between you and our team
Marketing and Communications
With your consent, we may use your information to:
- Send promotional emails about new services, special offers, or other information
- Personalize marketing communications based on your interests
- Invite you to participate in surveys or market research
- Notify you about events, webinars, or industry news
- Share updates about our company and industry developments
You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Business Operations
We use your information to:
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Protect the rights, property, or safety of Astatecs, our users, or others
- Comply with legal obligations and respond to lawful requests
- Improve our website, products, services, and user experience
Data Minimization
We only collect and use information that is necessary for the purposes outlined above. We regularly review our data collection practices to ensure we are not collecting unnecessary information.
4. Information Sharing and Disclosure
We Do Not Sell Personal Information
Astatecs does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your privacy is not for sale.
Limited Sharing Scenarios
We may share your information in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website, conducting business, or serving users. These providers have access to personal information only to perform tasks on our behalf and are obligated to protect your information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:
- Comply with legal obligations
- Protect our rights, property, or safety
- Prevent fraud or abuse
- Enforce our terms of service
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Consent
We may share your information with your consent or at your direction. For example, if you request that we share information with a third party service you're using.
Transparency
If we engage in any sharing not covered above, we will obtain your explicit consent and provide you with clear information about what information is being shared and with whom.
5. Data Security
Our Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
Technical Safeguards
- • SSL/TLS encryption for data transmission
- • Encrypted data storage
- • Regular security audits and assessments
- • Firewalls and intrusion detection systems
- • Secure backup and recovery procedures
Organizational Measures
- • Employee training on data protection
- • Access controls and authentication
- • Confidentiality agreements
- • Regular policy reviews and updates
- • Incident response procedures
Data Breach Notification
In the unlikely event of a data breach that affects your personal information, we will:
- Investigate the incident and assess the impact
- Notify affected individuals without undue delay
- Report the breach to relevant authorities as required by law
- Take steps to mitigate any potential harm
- Implement measures to prevent similar incidents
Important Notice
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to using industry-standard security measures to protect your data.
6. Your Rights and Choices
Access and Portability
You have the right to:
- Access the personal information we hold about you
- Receive a copy of your data in a structured, commonly used format
- Request correction of inaccurate or incomplete information
- Verify the information we have about you
Deletion and Restriction
You may request that we:
- Delete your personal information (subject to legal obligations)
- Restrict processing of your personal information
- Object to certain types of processing
- Withdraw consent where processing is based on consent
Communication Preferences
You can control how we communicate with you by:
- Unsubscribing from marketing emails using the link in our emails
- Updating your communication preferences in your account settings
- Contacting us to opt out of specific types of communications
- Setting your browser to reject cookies (see our Cookie Policy)
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Response Timeline
We aim to respond to all requests within 30 days. Some requests may take longer if they are complex or involve multiple systems. We will keep you informed throughout the process.
7. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic features like page navigation, access to secure areas, and form submissions.
Duration: Session cookies (deleted when you close your browser) or persistent cookies (remain for a specified period)
Performance Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve our website's performance.
Duration: Typically 1-2 years
Functional Cookies
These cookies allow the website to remember choices you make and provide enhanced, more personal features.
Duration: Typically 1 year
Targeting Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They also help measure the effectiveness of advertising campaigns.
Duration: Typically 30 days to 1 year
Managing Cookies
You can control and manage cookies in several ways:
Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent.
Cookie Preferences
You can manage your cookie preferences by clicking the "Cookie Settings" link in our website footer or contacting us directly.
Opt-Out Tools
For advertising cookies, you can opt out through industry opt-out tools such as the Digital Advertising Alliance or European Interactive Digital Advertising Alliance.
Important Note
Please note that disabling certain cookies may impact the functionality of our website and your user experience. Some features may not work properly if cookies are disabled.
8. Third-Party Services
External Integrations
Our website may contain links to third-party websites, services, or applications that are not owned or controlled by Astatecs. This Privacy Policy does not apply to these third-party services, and we are not responsible for their privacy practices.
Service Providers
We work with trusted third-party service providers to enhance our services:
| Service Type | Purpose | Data Shared |
|---|---|---|
| Web Hosting | Website hosting and maintenance | Server logs, technical data |
| Analytics | Website usage analysis | Anonymous usage statistics |
| Email Services | Newsletter and communications | Email addresses, preferences |
| Payment Processing | Transaction processing | Payment information (encrypted) |
| Customer Support | Help desk and support | Contact information, inquiries |
Social Media Integration
Our website may include social media features and widgets, such as share buttons or interactive mini-programs. These features may collect information about your IP address and which page you're visiting, and they may set a cookie to enable the feature to function properly.
Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing them.
Due Diligence
We carefully select our service providers and conduct due diligence to ensure they maintain appropriate security standards and comply with applicable privacy laws. All our service providers are bound by contractual obligations to protect your personal information.
9. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our servers promptly.
Age Verification
If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately. We will work with you to address any concerns and ensure compliance with applicable children's privacy laws.
Regional Variations
In some jurisdictions, the age threshold for consent may be different (e.g., 16 in some European countries). We comply with local laws regarding children's privacy and will adjust our practices accordingly based on your location.
Parental Guidance
We encourage parents and guardians to actively participate in their children's online activities and to teach them about protecting their personal information online.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Post the updated policy on our website
- Notify you of significant changes via email or prominent notice on our website
- Provide a summary of key changes when feasible
Notification Methods
For material changes to this Privacy Policy, we will notify you through one or more of the following methods:
- Email notification to your registered email address
- Prominent notice on our website's homepage
- In-app notifications (if applicable)
- Press release or public announcement for significant changes
Your Continued Use
Your continued use of our services after the effective date of any changes constitutes acceptance of the updated Privacy Policy. If you do not agree to the changes, you should discontinue use of our services and contact us to discuss your concerns.
Transparency Commitment
We believe in transparency about our privacy practices. All changes to this policy will be clearly communicated, and we will always provide the previous version for reference upon request.
11. Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your rights regarding your personal information, please contact us using the following information:
Company Information
Astatecs Inc.
1250 Broadway, Suite 2400
New York, NY 10001, USA
Phone:
+1 212 845 9301Email:
info@astatecs.comBusiness Hours
Monday - Friday: 9:00 AM - 6:00 PM (EST)
Saturday - Sunday: Closed
Data Protection Officer
For privacy-specific inquiries, you may also contact our Data Protection Officer directly:
Email: privacy@astatecs.com
Response Time: We aim to respond to all privacy inquiries within 48 hours during business days.
Regional Representatives
For users in specific regions, we may have local representatives to assist with privacy matters:
- European Union: EU Privacy Representative
- United Kingdom: UK Privacy Representative
- California: California Privacy Representative
Contact our main office for information about regional representatives.
We're Here to Help
Your privacy is important to us, and we're committed to addressing any concerns you may have promptly and thoroughly. Don't hesitate to reach out with any questions or concerns.